Dr. Kalra's Clinic
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Privacy Policy

Effective Date: 1st Jan 2026

Kalra’s Dental Clinic (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you submit an enquiry on our website, call us, or contact us via WhatsApp.

1. Information We Collect

When you fill out our enquiry form or contact us, we may collect:

  • Name, phone number, email address
  • Service/treatment interest (e.g., implants, Invisalign, veneers)
  • Location/PIN code and preferred appointment time
  • Any message/details you share voluntarily

2. How We Use Your Information

We use your information to:

  • Contact you to confirm appointments and share clinic details
  • Answer your queries and provide relevant treatment information
  • Send reminders, location pin, and follow-up communication via call/WhatsApp/SMS
  • Improve our services and lead handling processes

3. WhatsApp/Call Communication

By submitting your details, you consent to receive calls, WhatsApp messages, or SMS related to your enquiry and appointment confirmation. You can request to stop communications anytime.

4. Data Sharing

We do not sell your personal information. We may share your details only with:

  • Our internal team for appointment coordination
  • Authorised service providers (CRM, WhatsApp messaging tools) are strictly for enquiry handling

5. Data Security

We use reasonable security practices to protect your data. However, no online method is 100% secure.

6. Data Retention

We retain data only as long as required for enquiry handling, appointment coordination, medical documentation, or legal compliance.

7. Cookies (If Applicable)

If the website uses cookies/analytics tools, they may collect non-personal data like device type and browsing behaviour to improve user experience.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

9. Contact Us

Kalra’s Dental Clinic (Dr. Jasneet Singh Kalra)
Address: C-43, Jangpura Extension, Delhi 110014
Phone: +91 84324 39491
Email: contact@drkalrasclinic.com